Abb Robotics Service Level Agreement

Users of robotic installations are looking more at the question “How can I keep my robot in perfect condition?”. This with the underlying idea of preventing unplanned downtime. ABB Robotics has a comprehensive portfolio of products and services to keep the life of robots at a high level. This can range from connected services to preventive maintenance work and from upgrades to complete renovations. “Of course, a global logistics solution consists of much more than just one robot,” says Steven Akkerman, head of department at rohaco. “And our service is increasingly focused on avoiding preventive downtime. This means that we are proactive in approaching our customers and perform preventive maintenance on the entire robotic system. Finally, Tijn van Pelt, a sales engineer at ABB Robotics, says the SLA was created to fully support Rohaco.