The provider may also be required to provide support services and ensure that it meets certain requirements for maintaining the software (for example. B termination obligations). We publish a series of SaaS and Hosted service contracts. Each document is available in two forms: as a downloadable MS Word template for website and online document contracts in Docular. With Docular, you can edit the document online and download it to your computer after editing it. You can download at any time in a variety of formats. Structure: Will your document create a single contract with each client or could there be multiple contracts? In the case of a single contract, can different elements of the services be terminated independently of the other? 2.7. In the case of a bundle agreement under which you purchase tags and/or gateways with services through a single sales order, you simultaneously agree to the terms of sale and service available in kontakt.io/terms-of-service/ (the “Terms of Sale and Service”). A service agreement or cloud service agreement is a license agreement that gives a subscriber the right to access and use hosted services. It is different from a software license agreement that grants the licensee the right to copy the licensed software. Execution style: Is your document agreed online or offline or both? How is it concretely implemented or agreed? Our SaaS contract documents (including this free template) require an offline agreement, while our SaaS terms of sale are agnostic and allow for online and offline agreement on a service order form. Our terms and conditions for cloud services believe that there will be an online login process. A saaS or cloud service agreement should contain data processing clauses that meet these requirements.
All of our SaaS, SesaS and cloud service terms contain corresponding clauses. 2.5. Kontakt.io reserves the right to update, modify, replace or reconfigure the Software at any time, provided that the Customer is informed at least seven (7) days in advance of any changes that seriously affect the use of the Software. Kontakt.io may also change the fee schedule, support terms and service level agreements for services known at least seven (7) days in advance. Such a message can be given and is effective if it is included in an email to the customer manager, a notification in the web panel or in a modification, extension or new version of this agreement. SaaS and cloud service providers should ensure that they also have the right to terminate contracts for convenience, even if they never plan to exercise those rights. 12.1. Kontakt.io reserves the right to choose title and interest in all technologies and data related to the software and services, design, format and processing of the services, database, programs, protocols, screens and manuals relating to the service network (including any changes, adding or improving). The name and logos of Kontakt.io are the property of Kontakt.io and are protected as intellectual property of Kontakt.io.
2.4. Unless otherwise stated in the customer`s order, the software is provided in a standard format. If the customer requests Kontakt.io custom modifications, consultations, system integration or other services regarding the software, the terms of these services are negotiated separately and agreed in writing. 4.1. The Customer undertakes to acquire the Services on its own behalf and for its own commercial purposes, including the provision of Services to third parties who use the Services and software, but does not sublicense, license, license, lease, loan, loan or other distribution, without the explicit consent of the Kontakt.io. . . .